Indarti silver’s main priority is your satisfaction. Before you open your package, you need to record the unboxing process without pausing or editing. If you have received a damaged or incorrect item, or if part of your order is missing, please notify us immediately by email. If we decide to accept your complaint, you will receive an email from our team. You can return the damaged item to Indarti Silver or we can give you a credit at Indarti Silver, according to the price of the damaged item, that can be used in your next order (not including the shipping cost).

If you want a refund, we will do by PayPal.

Return the damaged item max 5 days after the goods arrived.